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CS507 VU Current Midterm Fall 2012 Paper 9 December 2012

Total ques =26
MCQs = 20
“Global Internet Service” is an internet service provider company, providing internet services across Pakistan; this company has not yet adopted customer relationship management system for its business operations. You have to suggest any five valid reasons specifying that why should this company adopt customer relationship management system. 5 Marks
Five phase of planning (5 marks)
define system (2 marks)

 

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