Q1. You are employed in an indigenous EFU insurance company. The personnel manager, concerned about poor staff morale following the closure of a small nearby branch and redundancies in two others, has asked the office supervisor to look into the problem. Assuming that you are the office supervisor, write a memorandum to the personnel manager outlining the problem and setting out suggestions for raising the staff morale. (10 Marks)
|To: Personnel manager
EFU insurance company
|From: Raheel Raaj
EFU insurance company
|Subject: Staff morale||Date: 18 May 2017|
I want to make several suggestions regarding addressing emotions in the workplace that
we should remain aware of.
I am concerned about how the recent situation with staff is being handled. Our people ha
ideas, and they’re willing to work tirelessly to make them happen. Unfortunately many la
means to take those ideas to another level. Start a passion fund to help. Like a scholarshi
passion fund can be awarded to an employee or multiple employees to pursue whatever i
they’re working on. And if their project has a real business benefit, consider funding and
Q2. Sometimes in order to be considered for a new job or promotion, your former student or employee may ask you to write a letter of recommendation for him/her. A carefully thought-out and well-crafted letter of recommendation will speak to a person’s professional abilities, confirm his/her tenure at a job, and shed light on his/her strengths and accomplishments. Considering the above statement, write a recommendation letter for a student whom you taught in MBA and after the completion of his/her degree, he wants to get employed as a sales manager in an international firm. (10 Marks)
To Whom It May Concern:
Dear Mr. Ahmed,
It is with a heavy heart that I fully recommend Muhammad Zubair (MBA Marketing) as your
next Sales Manager. Zubair was forced to leave our organization when he determined that he
needed to move closer to home to take care of his family. Our loss, it would seem, is your
While Zubair was our sales manager, our sales rose by 45 percent. In my years as a business
owner, I had never seen a more efficient and effective administrator. His methods were
instinctive and always accurate and his results were indisputable. I was always very glad to pay
Zubair his bonus every quarter as he had more than earned it.
As a manager, Zubair had the respect of his subordinates and his competition. I would regularly
field calls from competitors looking to hire Zubair away from me. But Zubair’s loyalty was
unshaken. His sales professionals appreciated his effort and the fact that he would go on sales
calls with them to help improve sales.
I respect Zubair’s decision to uproot his life and move back to his hometown. You will never find
a more qualified sales manager candidate than Zubair. If you would like to discuss any details,
please feel free to call me at 03000000000 or email me at firstname.lastname@example.org.