Mgmt630 VU Assignment No 2 Spring 2012 Solution

Answer: Organizations can create knowledge Nonaka’s model of knowledge creation for organizations. It consists of three elements;
1. SECI Process
2. ba
3. Knowledge assets
The three elements of knowledge creation have to interact with each other to form the knowledge spiral that creates knowledge.

Answer:02 first choose an area of expertise then say
I develop my knowledge and capabilities as follows:

Socialization:

Socialization helps me to acquire my expertise by spending time with other members of my group and with experienced persons

Externalization:

Externalization helps me to express my ideas into suitable and meaningful words.

Combination:

With the help of combination stage we develop new concepts

Internalization:

Internalization helps me to learn by observing, by face to face meetings, by reading documents and manuals about my project. ADD DETAIL BY URSELF.

Answer:03: I will efficiently manage these four processes as follows:

Socialization:

As far as management of SECI process is concerned I will introduce brainstorming camps I will encourage members of all franchises to visit each other and communicate.

Externalization:

The successful conversion of tacit knowledge to explicit knowledge depends on common knowledge space as well as metaphors, analogy, mental models and deductive/inductive reasoning.

Combination:

I will help members to exchange and combine knowledge through mediums like documents, meetings, telephone conversations

Internalization:

I will encourage all members to apply their know-how and for managing such system and custom and an appraisal and reward system

Answer:04 knowledge assets of an accounting firm include:

Stakeholder’s relationships
Customer loyalty
Know- how
Employee competency
Trust
Energy
Experience
Organizational culture
Organizational routine

Role of leadership in creating, managing and controlling the knowledge assets:
Effective leadership helps to make good policies and motivate members (employees), makes them competent and helps to create trust, increase their energy for doing work and in this way increase organizational effectiveness and efficiency.

 

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