MGT111 Assignment 1 Solution Spring 2017

ASSIGNMENT:
Learning objectives:
• To make a clear understanding about the effects of positive and negative type of conflict prevailing in organizations.
Assignment Question:
Conflict is usually considered as something negative in organizational context and it sometimes leads to worst consequences. At the same time conflict can have positive affect on the organization.
Q1: What in your opinion makes a conflict positive for an organization?

Solution: 

Conflict Encourages New Thinking

Although it is often assumed that people avoid conflict, many people actually enjoy conflict to a certain degree because it can be the stimulus for new thinking. Considering a different point of view–which represents conflict–can open up new possibilities and help to generate new ideas that might otherwise have not been considered.

Conflict Raises Questions

Organizational conflict usually leads to a series of questions for those on both sides of any issues. Those questions can lead to new ideas and breakthroughs in thinking that can benefit individuals, departments and organizations. When there is no conflict, nothing changes. There is no need to question or challenge the status quo. Conflict represents an opportunity to reconsider, which can lead to breakthrough thinking.

Conflict Builds Relationships

Being agreeable is nice, but encouraging conflict can actually strengthen relationships. Organizational conflict between individuals, departments and even competitors can help to build relationships through mutual understanding and respect. Learning to listen and listening to learn leads to insights valued by both sides in any conflict situation.

Conflict Opens Minds

Organizations that teach employees how to manage conflict effectively create a climate of innovation that encourages creative thinking and opens minds to new, previously unexplored, possibilities. Considering the possibility for new ways of approaching challenges and meeting the demands of a competitive business world can result in improvements that benefit staff as well as the organization.

Conflicts Beats Stagnation

Organizations that avoid conflict avoid change. Avoiding change is futile and can lead to the demise of even successful organizations. Companies that encourage staff to approach conflict in positive and productive ways, can beat the stagnation that opens the doors to competitors and challenges the ability to continue to provide customers with new and innovation solutions to meet their needs.

Q2: What could be the two possible consequences of negative conflict in an organizational context?

Conflict Builds Relationships

Being agreeable is nice, but encouraging conflict can actually strengthen relationships. Organizational conflict between individuals, departments and even competitors can help to build relationships through mutual understanding and respect. Learning to listen and listening to learn leads to insights valued by both sides in any conflict situation.

Conflict Opens Minds

Organizations that teach employees how to manage conflict effectively create a climate of innovation that encourages creative thinking and opens minds to new, previously unexplored, possibilities. Considering the possibility for new ways of approaching challenges and meeting the demands of a competitive business world can result in improvements that benefit staff as well as the organization.

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