MGT502 GDB Solution Fall 2012

Usman wants to be a manager. He enjoyed his courses of accounting, marketing and finance. Each course provided with clear-cut answers to the questions. Now his professor of “Organizational Behavior” course is saying that there are no particular answers when it comes to managing people. Usman is very perplexed because he is thinking that if he does not get the clear directions regarding managing people than how would he become an effective manager.

What do you think, how is the course of “Organizational Behavior” going to make him a better manager?


Organizational behavior is the study and application of knowledge about how people as individuals and groups act within organization it strives to identify ways in which people can act more effectively.

Now we see the question:

Usman already have knowledge about accounting finance and marketing, but is it enough to be an effective manager. Not at all, the manager also needs interpersonal skills in order to work with others. Human beings are complex because they are not alike, two people often act differently in the same situation and the same person behavior change in different situations, but that does not mean that we can’t offer reasonable accurate explanation of human behavior or make valid predications.

Organizational behavior can help Usman to be an effective manager. Organizational behavior gives us the meaningful insight into person’s behavior, if we cannot predict him with 100% accuracy but we can predict him with great accuracy which otherwise is not possible.

Managers of businesses large and small can become more effective by adopting organizational behavior tools to help deal with employee and workplace conflicts. Organizational behavior relies on a combination of psychology, sociology and political science to better understand business culture. Business leaders can use an organizational behavior approach to manage individual, groups and entire companies. With basic organizational behavior skills, managers can develop positive work attitudes and productive behavior in their employees.


For managers to be effective it is critical that they understand employee needs and motivators. One of the best ways for managers to understand the underlying emotions and goals that drive employee behavior is to create clear and open channels of communication with employees. Whether they speak with individuals, teams or entire divisions, a manager who understands and reacts to employee psychology can help create a work environment conducive to productivity.


In addition to understanding the psychological motivators that drive employee behavior, another skills that effective managers need to master is understanding the culture of the company in which their employees collaborate. Each company encourages employees to interact in specific ways: Some are more hierarchical; some, team-oriented. Some encourage mentoring; in others, each employee looks out for himself. Managers who understand the social influences of their companies can lead people in the most appropriate and effective manner.

Political Science:

Particularly in larger organizations, managers who master the political environment of their organizations can become more effective leaders. Because managers deal with individuals but are often responsible for teams or divisions, understanding their political culture and attitudes can help managers motivate, control and reward their employees in ways that complement the overall corporate culture. Because organizational behavior concerns the entire business entity, a keen understanding of company politics gives managers key insight to overarching company goals as well as practices or targets that influence individual employees.